OWNA Security Summary
Strengthening Security to Keep Families and Their Data Safe
At OWNA, the security and privacy of your data is central to everything we do.
- Security Features
Enterprise-Grade Security for Every Centre
We know that childcare centres manage sensitive information, including family details, billing records, photos, and medical notes. We are committed to protecting that data with enterprise-grade security.
Whether you are a single-centre provider or a large national group, you benefit from the same security protections.
Access Controls
Role-based permissions ensure staff only access what is relevant to their role, with comprehensive audit trails tracking all data access for accountability.
Hosting & Infrastructure
All OWNA services run on Microsoft Azure's Australian data centres, ensuring your data stays within Australia and benefits from world-class physical security, network isolation, and 24/7 monitoring.
Data Protection
Data is encrypted at rest (AES-256) and in transit (TLS 1.2+). All backups are also encrypted to maintain protection throughout the data lifecycle.
Monitoring & Logging
System activity is continuously logged and reviewed for compliance, security incidents, and accountability.
Backups & Business Continuity
Automated daily encrypted backups with tested disaster recovery processes ensure your data is always protected and recoverable.
Incident Response
Complying with the NQF has never been easier. No more dreading Assessment & Rating!
Compliance & Privacy
Fully aligned with the Australian Privacy Principles (APPs) and relevant childcare data protection standards.
All data remains within Australian borders at all times.
Annual independent penetration testing and regular security assessments.
Support for multi-factor authentication (MFA) and other modern security practices.
Regular system updates and security patching following industry best practices.
Security Documentation & Support
We understand that many childcare providers need confidence when choosing a technology partner. To support your due diligence, all customers receive this summary and can request a high-level security fact sheet under NDA for their internal compliance needs.
For Enterprise groups (20+ Centres)
- Comprehensive security documentation under NDA.
- Support in completing detailed security questionnaires.
- Direct access to the OWNA security team to answer specific questions or participate in due diligence processes.
